Image Source: http://www.thekua.com
Following on from Tracey Robertson’s blog entitled Have you heard of Business Community Management, I’ve just returned from the Inovis EMEA sales meeting where I presented Actionable Intelligence, part of the Inovis Business Community Management (BCM) platform, to the sales team with a focus on onboarding. What is onboarding you may ask? Well, as I come from an EDI/B2B background, onboarding is that part of the implementation where you make contact with the trading partner for the first time, see whether they do EDI/B2B or not, see what standards they use, see what message implementation guidelines they have… and so on. You know the score if you do this as part of your day-to-day job. Onboarding takes this process and maps it to a workflow about managing a trading partner into your business community by taking them through the process but using a friendly web-based solution. Onboarding provides a facility to survey the readiness of the trading partner, provide them the messages implementation guidelines, provides a self-test facility to upload a file which is tested, in real-time, as to whether it complies with the specs provided and, in the case of continuing to fail to pass, we can help them with a remediation program rather than leaving them to get more frustrated and complain about how difficult this EDI thing is!
If you want to know more then please drop me an e-mail and I will be happy to help!
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